Privacy Policy
We built AeroInbox to keep customer communication unified without compromising trust. This policy explains what we collect, how we use it, and the choices you have. Last updated: December 15, 2025.
You decide what we collect and can update, export, or delete your data at any time.
We only use personal data to deliver and improve AeroInbox, never to sell to third parties.
Data is retained only as long as it is needed for the stated purpose or legal requirements.
We collect the minimum data needed to deliver the product and keep it secure.
Account information
Name, email address, phone number, workspace details, and authentication data used to create and secure your account.
Device and usage data
IP address, browser type, operating system, device identifiers, log data, usage statistics (such as pages visited and features used).
Cookies
We use cookies and similar technologies to remember user preferences.
Third-party integrations
Information we receive from third-party services, such as social media platforms or data enrichment providers.
Billing details
Payment method tokens, invoices, and subscription records processed through our PCI-compliant providers.
Support communications
Questions, feedback, and files you share with us when contacting support
Delivering and improving the AeroInbox product, including analytics to understand reliability and usability.
Providing customer support, onboarding guidance, and security notifications about your account.
Processing payments, subscription changes, and fraud prevention with trusted payment partners.
Protecting AeroInbox, our customers, and their customers by monitoring for abuse, spam, or policy violations.
Meeting legal, regulatory, and compliance obligations applicable to our business.
We do not sell personal data. Limited sharing happens only in the scenarios below and always under confidentiality and security obligations.
Service providers that help us host, process payments, provide analytics, or deliver support under strict data protection terms.
Team members and collaborators you authorize inside your workspace according to their assigned roles.
Law enforcement or regulators when required to comply with applicable law, after evaluating each request.
A transfer related to a merger, acquisition, or sale of assets where equivalent privacy safeguards will continue to apply.
We use encryption in transit and at rest, role-based access, audit logging, and continuous monitoring to protect customer data. Access is limited to personnel with a business need.
Data is retained only while your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we delete or de-identify it.
AeroInbox may process data in the regions where we or our subprocessors operate. When data crosses borders, we rely on appropriate safeguards such as contractual commitments and industry-standard security controls.
Access and update your account details, notification preferences, and workspace settings.
Request export or deletion of your personal data, subject to limited retention obligations.
Opt out of non-essential communications while still receiving critical account or security updates.
Disable certain data collection via browser settings (e.g., cookies) or by adjusting in-product controls.
To exercise these rights, contact us using the details below. We respond to requests in line with applicable privacy laws and your workspace settings.
If you have questions about this policy, or want to submit a privacy request, we are here to help.